Frequently Asked Questions
Final sale items are not eligible for returns, refunds or credits at any time. Final sale will be indicated on each applicable item.
Items purchased online can be returned for a refund or store credit within 30 days of purchase. Just send us an email at
Take a deep breath, keep your calm. Then send us an email. Tell us what your ordered and your order number.
To continue offering free shipping, your order will be mailed within 1 -2 business days working days. We can’t control the delivery times. We assume that regular post will take 7–15 working days.
We can definitely help with that. Just send us back the tie and we'll send you another tie.
What's your Return Policy ?
My order arrived incomplete and/or damaged
Just received my tie and i'd like to exchange it.
Check your order confirmation email for the tracking number. If that doesn't work, send us an email, tell us what you ordered and your order number, and we'll help you out.
RETURNS & EXCHANGES
SHIPPING & HANDLING
The Answers You Need
My order never arrived
How long does shipping take ?